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FAQ

Payment Options:

We offer a wide range of convenient payment options to suit your preferences. Accepted methods include American Express, Discover, Mastercard, Visa, Paypal, Bitcoin, Checks, and Money Orders. For more information on paying via Check or Money Order, please contact us.


Shipping:

Enjoy the convenience of free shipping on all orders. No additional charges apply.


Shipping Timeframe:

We prioritize your satisfaction and strive to ship most orders within 24 hours. If you haven't received a shipment confirmation after a few days, please reach out to our support team for assistance.


Tracking Number:

Rest assured, once your order has been shipped, you will receive an email with a tracking number to easily monitor the progress of your delivery.


Shipping Origin:

All items are shipped directly from our warehouses located in the United States, ensuring prompt and reliable delivery.


Company Experience:

With a strong online presence since 2008, BUYTVDVD.COM was established approximately 4 years ago, building on our extensive experience in the industry. Trust us for quality products and exceptional service.


Trustworthiness:

Trust is the cornerstone of our business. Over the past 4 years, we have fulfilled more than 13,000 orders, prioritizing customer satisfaction and earning their trust. Check our product pages for authentic customer reviews.


Secure Checkout:

We prioritize your online security. Our website and checkout process employ state-of-the-art 256-bit security, ensuring a safe and secure shopping experience comparable to major US banks' online banking accounts.


Sales Tax:

We believe in transparency. Rest assured, we do not charge sales tax. For state-specific tax liabilities, we recommend consulting a tax professional for guidance.


Defective Purchases:

If you encounter a defective item, our dedicated support team is here to assist you promptly. Contact us via email, live chat, or phone, and we will provide the necessary support. We offer replacement discs or seasons if required, and you may also opt for a full refund by returning the item. Your satisfaction is our priority.